Letter to TTC CEO Regarding 501 Queen Service in Ward 6

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March 7, 2018

 

Richard Leary

Chief Executive Officer

Toronto Transit Commission (TTC)

 

Re: 501 Queen Service

 

Dear Mr. Leary,

 

I write to you again regarding the current service delivery on the 501 Queen route.

 

I understand that there is much-needed track replacement work taking place on Lake Shore, which has impacted TTC operations. While I have heard from some residents that busses have made service faster in some respects, I have also been informed that there are issues with long waits when transferring vehicles, which contradicts the commitment to the '10-minutes-or-better' service network.

 

In addition, I was only recently notified of the construction set to take place at Queen and Roncesvalles. While not within Ward 6, this will have an impact on residents travelling to and from South Etobicoke as they will once again be required to transfer vehicles to continue east or west.

 

While I appreciate that patience is necessary due to unavoidable construction, transit users from my community seem to face continual issues when attempting to travel using the 501 route. We can't encourage people to utilize transit if it is not accessible, reliable and able to transport users to their destinations in a timely and convenient manner.

 

I kindly request that the TTC advise regarding the above noted concerns related to the current 501 Queen service. I would also welcome information on any initiatives the TTC can utilize to address delays, and further information regarding the scope of the construction at Queen and Roncesvalles and its impacts.

 

Best regards,

 

Councillor Mark Grimes

Ward 6, Etobicoke-Lakeshore

­­

 

 

 

 

 

 

March 7, 2018

Richard Leary
Chief Executive Officer
Toronto Transit Commission (TTC)

Re: 501 Queen Service

Dear Mr. Leary,

I write to you again regarding the current service delivery on the 501 Queen route.

I understand that there is much-needed track replacement work taking place on Lake Shore, which has impacted TTC operations. While I have heard from some residents that busses have made service faster in some respects, I have also been informed that there are issues with long waits when transferring vehicles, which contradicts the commitment to the '10-minutes-or-better' service network.

In addition, I was only recently notified of the construction set to take place at Queen and Roncesvalles. While not within Ward 6, this will have an impact on residents travelling to and from South Etobicoke as they will once again be required to transfer vehicles to continue east or west.

While I appreciate that patience is necessary due to unavoidable construction, transit users from my community seem to face continual issues when attempting to travel using the 501 route. We can't encourage people to utilize transit if it is not accessible, reliable and able to transport users to their destinations in a timely and convenient manner.

I kindly request that the TTC advise regarding the above noted concerns related to the current 501 Queen service. I would also welcome information on any initiatives the TTC can utilize to address delays, and further information regarding the scope of the construction at Queen and Roncesvalles and its impacts.

Best regards,

Councillor Mark Grimes

Ward 6, Etobicoke-Lakeshore