Frequently Asked Questions > Snow Removal > They missed the snow on my street/sidewalk. How do I get it removed?
Call 311. Inform them of the situation, you'll need to provide them with your name, your street and your phone number. They'll open a folder and issue you a service number. The operator will inform you of any specific instructions that may need to be followed and when the request should be completed.
If the request has not been completed in the allotted amount of time please contact my office with the service number at hand and my staff can investigate the matter further.
Last updated on March 5, 2010 by Councillor Grimes